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Return Policy

Payment

We would appreciateimmediate payment by BACS, Credit Card or through Paypal. Paypal offers asecure, seamless checkout process and you can pay with your credit cardswithout having a Paypal account. 

Your purchase will be packaged with care and shipped within 3~5 business daysafter payment has been received.

 

Shipping

The default internationalshipping method is via registered airmail from Taiwan. EMS and other expresscourier could also be arranged upon request, please contact us for postagequotation.

For international orders, please note, shipping time varies according to yourcountries custom. The delivery usually takes 14-21 business days. Please alsobe aware that the customer is responsible for any customs fees, duties, andimport charges. Shipments will be marked with an accurate description.

 

Refunds and Exchanges

At OGG we want you tohave a great shopping experience! If for any reason you are not happy with yourpurchase, we are happy to refund the cost of the item to you or exchange it foran item of the same value. The item must be returned in the same condition thatit was shipped and within 10 days of purchase. The customer is responsible forthe cost of shipping.